To ensure a seamless and enjoyable experience during your stay, please carefully review our booking policies and guidelines.
Reservation Confirmation
- Your booking will be confirmed upon receipt of a 50% advance payment of the total amount.
- We encourage prompt booking confirmations. In cases of multiple inquiries on the same day, reservations will be processed on a first-come, first-served basis.
Guest Identification
- All guests are required to present valid identification during check-in.
Child Policy
- Children between the ages of 4 to 9 will be charged half price.
- Children above the age of 10 years will be considered adults.
Property Regulations
- Fireworks and related activities are strictly prohibited on our property and premises.
- Smoking and alcohol consumption are permitted only in designated areas.
- We maintain a strict policy against illegal activities, including gambling, prostitution, and narcotics.
Check-In and Check-Out
- Check-In: 14:30 Hrs (IST)
- Check-Out: 11:00 Hrs (IST)
- Early check-in and late check-out are subject to availability and additional charges. Check-outs between 11:00 and 14:30 hours incur a 50% room rate charge; after 14:30 hours, a full room rate applies.
Payment Procedures
- The remaining balance is due at check-in.
Guest Capacity
- The number of guests must not exceed the number specified in your booking confirmation. Only registered guests are permitted on the property during your stay.
Dining Preferences
- Please confirm your food choices at least two days prior to arrival. Menus will be provided upon booking for your convenience.
- For the health, safety, and comfort of all guests, outside food is not permitted on the property.
Additional Requests
- All special requests, including early check-in, late check-out, and activity arrangements, should be communicated in advance. Approval is subject to availability.
Property Conduct
- We request that guests treat our staff with kindness and respect. They are dedicated to assisting you and ensuring a comfortable stay.
- Guests are responsible for their personal belongings. We are not liable for any loss or damage that may occur.
Activities and Amenities
- Availability of activities such as BBQs, campfires, jeep safaris, and trekking is subject to weather conditions and prior arrangement. Additional charges may apply. You can refer the Amenities page for more details.
Cancellation Policy
- Cancellations made at least 10 days before arrival receive a 90% refund of the advance payment.
- Cancellations made at least 7 days before arrival receive a 50% refund.
- Cancellations within 0-3 days of arrival are non-refundable.
We appreciate your understanding and cooperation. Adherence to these policies ensures a pleasant experience for all our guests. For any additional details or clarification, please feel free to dial us at +91- 90486 00005/ +91- 9446227005.